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Self Service

Having issues?

Some of the most frequently asked questions from students are listed below with helpful answers from our Support team.

If you don’t find an answer below or on the PrepZe Forum, we’d love the opportunity to help you. You can get in touch with our Support team directly by clicking the button below.

Contact Support

Report a bug

Shoot us an email at with a link and a screenshot.

Response times from our Support team are fastest from 9am-6pm IST, Monday thru Friday. Support requests submitted outside those times may receive delayed responses.


You have to Follow these Simple Steps for enrolling in any course. 

Steps :-

  1. Search for a course you want to enroll in
  2. Visit the Course Page
  3. Click on the “Take this Course” button
  4. Click on the “Add the course to cart” button
  5. Add the Course to cart-> Fill your account details -> Pay through Credit Card /Debit Card/Net Banking

The courses are online for which you will need a device(Laptop/PC/Mobile/Tablet) with an active internet connection. Students will have to stream the videos(Similar to YouTube).

There is no restriction on the number of view for a particular lecture, so you can watch any lecture as many times as you want.

No, the lectures can only be seen online only. Downloading lectures is violation of privacy policy and is unethical.

You can ask your doubt through Course Forum, or can Email us your doubt. You can also contact the faculty over phone and clear your doubts.

A student has access to the course for ten days more than the duration of the course i.e suppose a course has 20 lectures(sessions) then the access to the course will 30 days.

During those 30 days a student can watch any lecture any number of times.

Usually the study material will reach within 4-5 working days starting from the date of enrollment.

TeamViewer is a proprietary computer software package for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers.

Kindly, Enter your Details to see this Demo Video



  Date: Sunday, September 24th, 2017
  Time: 11 AM Onwords 
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Crack IAS 2018 in Single Attempt! Prelims cum Mains Foundation Batch
IAS Foundation 2018 COURSE!
Crack IAS 2018 in Single Attempt!
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